Don't cry because it's over, smile because it happened

It’s been quite a roller coaster ride over the last few months for our colleague Lucy Bourne.  Firstly she married Andy Muscat on the lovely island of Gozo in June and became Lucy Muscat.  Then she headed off to Inspire for the non-stop sensory and information overload that is Microsoft’s Inspire Conference (added to this year by the fact that it took place in Las Vegas) and next month she is leaving Cloud2020  to take up a position as  CRM Architect for Pre-Sales and Alliance Management for Hitachi Solutions.

rollercoaster med

Any employee exiting a small company will always leave a gap.  When they are one of the founder members of the company this is amplified tenfold.  Lucy, Chris Crawshaw and Ian Bourne saw the potential in Dynamics CRM Online, as it was then, in 2013 and made a decision to create a business built around the platform  and so Cloud2020 was born.  Lucy was an integral part of this plan and the business that developed from it and her skills have contributed to our growth in no small way.

Lucy’s business intelligence, empathic understanding of people and technical ability has made her a remarkably proficient business analyst, Sales Person and Dynamics 365 developer.  She is also one of the nicest and most supportive people we have ever worked with.  We are thrilled that this has been recognised by such a prestigious company as Hitachi Solutions and as a team delighted that Lucy will have this wonderful opportunity. We send her off with our congratulations and very best wishes for the future and we are certain that all our partners and customers will join us in that.

Cloud2020 will continue to grow and develop exciting and innovative Dynamics 365 solutions for our customers.  Over the next month we will offer a retrospective of Lucy’s five and a half years with us and take the opportunity to introduce the other members of the team here.  We look forward to working closely with you and your customers on new projects and solutions.

In every end, there is also a beginning.


Wendy Clifford is a writer with a longstanding interest in Technology and its impact on our lives both from a business and social sense.  She can be found listening to music (analogue, digital and in a field with a Gin and Tonic), writing and reading, or scavenging for free food from the hedgerows which she turns into jellies and jams.  Connect with her via Twitter @wendyjclifford


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