Microsoft Dynamics Marketing uses Silverlight to deliver digital asset management capabilities, such as uploading, marking up, or annotating files. However, support for Silverlight is going away in some browsers.
Support for Silverlight has been discontinued in the upcoming Microsoft Edge browser. Support for Silverlight was also disabled by default in Chrome (with the option to override). With the latest release of Chrome (in September), the override and Silverlight support are expected to be permanently removed.
Your users can continue to access all digital asset management capabilities by using Internet Explorer 11, Firefox, and Safari, as these browsers still support Silverlight.
When your users access browsers that no longer support Silverlight, such as Edge or Chrome, users will experience reduced digital asset management capabilities. When users access their asset library, they will see a fallback page that they can use to view, select, search, reassign, delete, and edit properties of files. Users can also create, view, open, edit, and delete folders in the fallback experience.
However, they cannot:
- Upload files
- View or add mark-ups to files
- Use the folder pane to navigate the folder hierarchy
- Access their asset library to obtain a filtered view of folders marked as libraries
- Insert files in social media messages and in emails created using the drag and drop editor
- Access folders and attachments related to any entity record
Microsoft is working to deprecate Silverlight in Dynamics Marketing with an alternate technology to enable digital asset management across all browsers. We will communicate the timelines for deprecation by the end of August 2015.